PRO (Public Relations Officer) services in the UAE are essential for businesses and individuals to handle various government-related documentation and processes. Here are the main steps typically involved in PRO services:

PRO Services

1. Document Preparation

  • Identify the required documents for the service (e.g., visas, trade licenses, permits).
  • Collect and verify necessary documents such as passport copies, Emirates ID, photos, and application forms.
  • Translate documents if required (e.g., legal translations for certain government entities).

2. Application Submission

  • Submit applications to the relevant government authorities, such as:
    • General Directorate of Residency and Foreigners Affairs (GDRFA)
    • Ministry of Human Resources and Emiratisation (MOHRE)
    • Dubai Economy and Tourism (DET) or Department of Economic Development (DED)
  • Ensure all fees are paid at the time of submission.

3. Follow-up with Authorities

  • Track the status of applications.
  • Address any requests for additional information or documentation from government agencies.
  • Handle clarifications or modifications to applications, if required.

4. Approval and Collection

  • Obtain approvals, permits, or certifications from the relevant authorities.
  • Collect processed documents such as residence visas, trade licenses, or employee labor cards.

5. Visa and Immigration Services

  • Assist with entry permits, visa stamping, and medical tests for new employees or residents.
  • Coordinate Emirates ID registration and biometric appointments.
  • Manage visa renewals, cancellations, and status changes.

6. Trade License and Corporate Services

  • Apply for or renew trade licenses and other business-related permits.
  • Update trade license information (e.g., changes in shareholders, address, or business activities).
  • Facilitate approvals from relevant government departments for specific industries.

7. Compliance and Reporting

  • Ensure compliance with UAE labor and immigration laws.
  • Provide updates on rule changes or new requirements affecting businesses or individuals.
  • Maintain records of documents and renewal dates to ensure timely action.

8. Delivery and Feedback

  • Deliver processed documents to the client or designated person.
  • Provide a summary or report of completed tasks.
  • Gather feedback to improve future PRO service experiences.

Common PRO Services Include:

  • Employment visa processing and renewals.
  • Family visa applications.
  • Business trade license issuance and renewals.
  • Attestation of documents.
  • Work permits and labor card applications.
  • Company registration and setup documentation.
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